Client Manager - LHB

Job Summary

Co-manage client relationships alongside the Sales Account Management team, from implementation through to everyday problem resolution and renewal activities. Collaborate directly with the Sales Account Management team to service mutual clients. Support and service between 8-15 client groups, each generating annual net revenue between $50,000 and $250,000+. Maintain senior management level contact with clients' Benefits, Human Resources, and financial staff. Ensure the effective delivery of Luminare Health products and operational processes to clients. Retain assigned book of business, providing strategic oversight and fostering interdepartmental relationships.

Minimum Requirements

• Bachelor’s Degree and 5 years of health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities
• Understanding of self-funding and employee benefit plans
• Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.)
• Ability to travel is required (up to 25%)
• Results oriented and self-motivated
• Ability to interact with senior level executives
• Analytical skills, problem-solving skills, and time management skills are required
• Excellent presentation skills
• Excellent written and verbal communications skills are required, as are exceptional organizational skills

Preferred Job Qualifications

• State insurance license
• Stop loss understanding (a plus)

Location

Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York.

Pay

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Min To Max Range $67,600.00 - $127,000.00 Exact compensation may vary based on skills, experience, and location.

Benefits

We offer a robust total rewards package for associates including health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives.