Client Manager Home Care

About the Role

Reimagine your career in personal care services at AccentCare, where caring for others is at the heart of what we do. Join a purpose-driven, collaborative culture that sets the standard for excellence and empowers you to do your best work. Be part of a team that deeply cares for patients and each other, committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek, reflecting our shared commitment to excellence, integrity, and compassion as we shape the future of aging in place.

Responsibilities

• Receives and conducts client intake and assessment, including periodic visits to clients’ locations.
• Manages a team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and the plan of care is followed to company standards.
• Maintains client information in the VividCare system, including inputting client data, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with the sales team.

Requirements

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting. (Alternative: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have a valid driver’s license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app.
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees.
• And more!

Pay

$45,000.00 - $48,000.00 / annual

Schedule

Monday - Friday; 8:00am - 5:00pm

Office Location: Wichita Falls | Position Type: Full-Time, Office-based | Coverage Area: Wichita Falls