Jobs · North Carolina

Client Manager, Employee Health & Benefits

Marsh McLennan Agency · Greensboro, NC · 1 mo ago
HybridFull-time
We need to output HTML fragment only, using

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. We need to parse the posting. Content: - Opening paragraph: "Award-winning, inclusive, Top Workplace culture doesn’t happen overnight..." etc. That's about company culture, maybe "About the role"? Actually it's about company. Could be "About the role" or maybe "About the company". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put company overview under About the role? Probably "About the role" could include description of role and company. But we need to preserve substantive info. Let's extract sections: - Role description: "A day in the life. As our Client Manager on the Employee Health & Benefits (EHB) team, you’ll provide day-to-day Client service including claim resolution, billing and eligibility issues. Solves intermediate level issues and keeps consultant aware of any escalations. Directly manages client relationships. Manages deliverables from internal and external resources. Works within a team to build creative client benefit packages and participates in carrier negotiations." That's responsibilities. - "Our future colleague. We’d love to meet you if your professional track record includes these skills:" then list: Bachelor’s Degree or equivalent work experience Working knowledge of insurance products/lines and various funding mechanisms Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These are requirements/qualifications. - Additional qualifications (plus): 4-6 years of experience in HR or benefits; Life & Health license or ability to obtain within 90 days These could be "Qualifications" or "Skills". We have separate headings: Requirements, Qualifications, Skills. We need to decide mapping. Typically: Requirements = mandatory; Qualifications = preferred; Skills = specific abilities. But we can just use what fits. We have "Skills" list: Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint (skill). Also maybe "Working knowledge of insurance products/lines and various funding mechanisms" could be skill. But we can combine. We also have "Valuable Benefits." section with list: Generous time off, including personal and volunteering; Tuition reimbursement and professional development opportunities; Flexible Hybrid work – Minimum 3 days in-office; Charitable contribution match programs; Stock purchase opportunities. That's benefits. No explicit Pay or Schedule info besides flexible hybrid work (minimum 3 days in-office) which is schedule? Could be schedule but it's part of benefits. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Benefits we have, so include Benefits section. Pay not stated, so omit Pay section. Schedule not explicitly stated besides hybrid work mention; but that's under benefits. Could we create Schedule section? The posting does not explicitly state schedule like "Full-time, 40 hours per week". It mentions flexible hybrid work – minimum 3 days in-office. That's schedule-ish but it's under benefits. Safer to not create Schedule section unless explicit. So omit Schedule. Now About the role: we could include the introductory paragraphs about company culture and MMA description. That's substantive. So we can have About the role section containing those paragraphs. Responsibilities: the day-in-the-life paragraph. Requirements: the mandatory list (Bachelor's degree or equivalent, working knowledge of insurance products, advanced knowledge of MS Office, legal work authorization). Qualifications: the additional qualifications (4-6 years experience, Life & Health license). Could also be under Skills but we have Skills heading; we could put skills there: Advanced knowledge of MS Office, Working knowledge of insurance products. But we already used those in requirements. Might duplicate. Better to follow: Requirements = mandatory; Qualifications = preferred; Skills = maybe not needed. But we have to use headings only if real content. We could omit Skills if we don't have distinct skill list beyond those already covered. However we have "Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint" which is a skill; but it's already in requirements. Could still list under Skills but would duplicate. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's present in source? The source lists it under skills? Actually it's under "professional track record includes these skills:" then list includes Bachelor's degree etc. So they call them skills. So we could treat that entire list as Skills. Then Requirements could be something else? But there is no separate requirements list besides that. The "additional qualifications are a plus" are separate. Thus we could map: - Skills: the list under "professional track record includes these skills:" (Bachelor's degree or equivalent work experience, Working knowledge of insurance products/lines and various funding mechanisms, Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint, Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future) - Qualifications: the additional qualifications (4-6 years of experience in HR or benefits, Life & Health license or ability to obtain within 90 days) - Requirements: maybe we could omit if no distinct mandatory beyond skills? But we need to include something for Requirements heading if we have content. Could we treat the same list as Requirements? Might be redundant but still substantive. However we must not create sections with filler. If we put same content under two headings, it's duplication but still substantive. Might be okay but could be considered redundant. Better to follow typical pattern: Requirements = mandatory (the list), Qualifications = preferred (additional), Skills = maybe not needed. But we already used the list for Requirements; we could still have Skills empty -> omit. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits. Now we need to format. About the role: include the introductory paragraphs about culture and MMA description. Let's extract: "Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager, Employee Health & Benefits at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH)." That's all substantive. Responsibilities: "A day in the life. As our Client Manager on the Employee Health & Benefits (EHB) team, you’ll provide day-to-day Client service including claim resolution, billing and eligibility issues. Solves intermediate level issues and keeps consultant aware of any escalations. Directly manages client relationships. Manages deliverables from internal and external resources. Works within a team to build creative client benefit packages and participates in carrier negotiations." We could keep as paragraph(s). Could split into

for each sentence? But we can just put as

with the whole block. Requirements: list of mandatory skills: Bachelor’s Degree or equivalent work experience; Working knowledge of insurance products/lines and various funding mechanisms; Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint; Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. We'll put as

  • each. Qualifications: additional qualifications: 4-6 years of experience in HR or benefits; Life & Health license or ability to obtain within 90 days. Benefits: list: Generous time off, including personal and volunteering; Tuition reimbursement and professional development opportunities; Flexible Hybrid work – Minimum 3 days in-office; Charitable contribution match programs; Stock purchase opportunities. We must not include boilerplate like "To learn more about a career at MMA, check us out our website or flip through recruiting brochure . Follow us on social media..." etc. Also remove EEO/diversity statement at end. Also remove "Who you are is who we are..." etc. Also remove accommodation contact line and hashtags. Now produce HTML fragment. We need to use

    for each section heading. Thus:

    About the role

    ...

    Responsibilities

    ...

    Requirements

    • ...
    • ...

    Qualifications

    • ...
    • ...

    Benefits

    • ...
    • ...
    No extra whitespace? It's fine. Check that we didn't include Pay or Schedule. Now ensure we preserved all substantive info: Did we miss anything? The phrase "A day in the life." is part of responsibilities; we kept it. The phrase "Solves intermediate level issues and keeps consultant aware of any escalations." we kept. The phrase "Directly manages client relationships." etc. Good. We omitted the sentence "Learn more about what makes us different and how you can make your mark as a Client Manager, Employee Health & Benefits at MMA." Actually that sentence is in the About the role paragraph; we included it? We included "Learn more about what makes us different and how you can make your mark as a Client Manager, Employee Health & Benefits at MMA." Yes we included that sentence in the About the role paragraph. We omitted the line "Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities." included. We omitted "With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH)." included. We omitted the line about "Valuable Benefits." heading but we used Benefits section. We omitted the line "We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you." That's substantive? It's encouraging but maybe not required; but it's part of the posting. Should we preserve? It's not under a specific heading but it's part of the "Our future colleague" paragraph. Could be included under Requirements or Qualifications as a note. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that sentence somewhere. Where to put? Could add a

    after Requirements or Qualifications. Perhaps after Qualifications we can add a

    with that encouragement. But we must not create a heading for it. So we can add a

    after Qualifications (or after Requirements) containing that sentence. Similarly, the line "We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work." That's substantive about culture/benefits; we could incorporate into About the role or Benefits. Already we have Benefits list; but this sentence is more descriptive. Could add a

    before Benefits list. Also the line "Some benefits included in this role are:" we already have Benefits list; we could keep that as intro

    . Also the line "To learn more about a career at MMA, check us out our website or flip through recruiting brochure . Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn" is boilerplate navigation/social media; remove. Also the line "Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds

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