Client Insights Analyst

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. We are fueled by our passion for continuous learning and growth, seek and share feedback freely, and celebrate victories both big and small in an environment that is flexible and accommodating to work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging, valuing and celebrating unique experiences, cultures, and viewpoints.

About the role

In this role as a Client Insights Analyst, you will support clients by empowering them through training and tool adoption, identifying growth opportunities to drive their business, and contributing to world-class thought leadership analyses. You’ll support client users across functions like brand, marketing, and category management, helping them self-serve and uncover insights using Circana’s platforms. If you enjoy coaching others, love storytelling through data, and are looking to grow your influence both internally and externally, this is the role for you.

Critical Sales Skills

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Responsibilities

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Product and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in CPG to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.

Requirements

• 1+ years of experience working with syndicated data tools such as Circana/IRI, NielsenIQ, or similar platforms in analytics, category management, or related fields.
• Experience in marketing, sales, or strategy within a CPG company or comparable environment.
• Demonstrated ability to translate data into compelling, actionable insights.
• Familiarity with tools such as Unify, Tableau, Power BI, or similar visualization platforms.
• Proficient in Microsoft PowerPoint and Excel.
• Strong consultative and interpersonal skills, with a passion for client enablement.
• Strong project management and organizational skills.
• Strong presentation skills.
• Flexibility to be on-site with the client as needs arise (i.e., in-person training).

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position is hybrid (mostly remote) within close proximity to the client’s office in Englewood Cliffs, NJ.

Pay

The salary range for this role is $58,000 to $68,000. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.