Client Insight Advisor
About the role
George Moore Chevrolet located in Jacksonville, Florida. Customer satisfaction has been the cornerstone of our operation since we opened in 1986. We are proud of the community we serve and in return, that community has voted us Bold City Best, Best New Car Dealership! As a sign of our appreciation for the First Coast, it is a core value to give back to our community. Whether it's supporting small businesses or donating to local schools-George Moore Chevrolet is ingrained in the community. George Moore Chevrolet started serving the Jacksonville area in 1986. In 2010, we opened in a new location at 10979 Atlantic Blvd, Jacksonville, FL 32225 in the heart of the Arlington automotive community. We take pride in our employees. We make sure we employ the best and continue to invest in them. Our well trained staff makes it easy and timely to do business, with each team member bringing a high level of experience and expertise so that we can continue to deliver excellent service.
A client insight advisor will be responsible for... helping a guest become a customer! You are the bridge between the guest and their future vehicle that suits their driving needs and preferences. You will be responsible for staying up-to-date with the dealership's vehicles and their capabilities. We will give you the training to be successful so no experience is needed.
Responsibilities
- Responding to inbound phone and internet inquiries
- Initiate outbound phone follow up to aid in the vehicle search process
- Having knowledge of the dealership's vehicles and explaining their features and warranties to customers
- Answer guest questions about cars, financing and purchase process
- Contact past customers to ensure they are satisfied with their vehicles
Is regularly required to stand, walk, use hands to finger, handle or feel, reach, stoop, kneel and crouch. Required to sit, climb or balance and taste/smell. Must lift within the