Client Implementation Project Coordinator - (Hybrid)

Responsibilities

• Provide project leadership of structured short duration client onboarding and implementation projects.
• Perform all phases of the implementation project from kickoff to production go-live.
• Maintain project documentation, update status reports, and ensure records are accurate and accessible.
• Execute project tasks according to pre-defined plans and timelines.
• Manage issues to ensure timely resolution by using existing procedures to solve standard problems.
• Monitor progress to provide updates to clients, the project team and management.
• Support project managers on long duration client onboarding and implementation projects.
• Execute and monitor progress on project tasks, ensuring deadlines are met and identifying potential delays.
• Onboard data feeds for data aggregation.
• Establish system parameters and settings.
• Learn and maintain a deep understanding of the business solutions offered through our products and services to ensure optimal client onboarding and solution delivery.

Qualifications

• Bachelor’s degree in information systems, business administration or related technical field and understanding project management principles.
• 1–3 years of experience in an implementation, technical support, or analytics role (internship experience will be considered).
• Excellent organizational and communication skills; able to collaborate effectively with global colleagues and clients.
• Strong organizational, problem-solving and multitasking abilities.
• Demonstrated understanding of data management principles (ETL, schemas, data structures).
• Basic proficiency in SQL and ability to work with structured data for validation and reporting.
• Demonstrated understanding of generative AI tools and how they can be applied to improve implementation efficiency, communication, risk awareness, and collaboration across teams.

Pay

Salary range $60,000.00- $70,000.00. Bonus Eligible.

Schedule

The role is Hybrid, meaning you will be assigned to our Pittsburgh, PA office and given the flexibility to work remotely 2-3 days per week.