Client Implementation Manager

About the role

Embark on a transformative journey as a Client Implementation Manager. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. Your role as a Client Implementation Manager sits at the center of our US FinTech growth aspiration—owning the safe, scalable delivery of multi-layered transaction banking and API led integrations for high value, regulated clients. As a senior implementation leader, you will shape how FinTech's onboard, integrate, and go live at pace, while strengthening controls and accelerating revenue realization. This is your opportunity to design the future-state implementation model for a top-tier global bank and leave a lasting operational footprint.

Responsibilities

• Delivery of client Product & channel implementation projects from inception through to agreed closure and handover to business-as-usual.
• Collaboration with internal and external stakeholders to identify and implement products/services that meet client requirements.
• Definition, agreement, and execution of project management plans that meet client and internal stakeholder needs, delivering projects in a proficient and controlled manner.
• Day-to-day coordination of implementation activities including regular communications with stakeholders and monitoring progress against plan.
• Identification, assessment and management of risks/issues that should they occur, will affect delivery of project objectives.
• Provision of subject matter expertise and support to clients and internal stakeholders throughout the implementation project lifecycle. Acting as a conduit to other subject matter experts across the business to ensure swift and accurate resolution of complex queries and issues.
• Development and implementation of procedures and controls to mitigate risks and maintain operational efficiency. Identification of areas of improvement and providing recommendations for change across business areas and operations.
• Development of reports on performance and communication of trends and other findings to senior leaders.
• Identification of industry trends support development of operational best practices and inform product/service development.
• Participation in projects and initiatives to improve client service/implementation efficiency and effectiveness.

Requirements

• A deep knowledge of Cash Management and US payment schemes (ACH, Wires, RTP) and how clients operate these products
• Demonstrate considerable end to end delivery guidance on highly detailed, multi workstream implementations with clear accountability for outcomes
• The ability to translate technical concepts (APIs, host to host, SWIFT) into executable implementation strategies and client ready solutions
• A highly developed risk and control mindset, with experience running audit ready governance, RAID, and go live controls
• The ability to communicate with assurance at senior levels—providing crisp status, risk transparency, and clear strategy asks

Qualifications

• Experience designing and embedding scalable implementation models, playbooks, and standardized onboarding frameworks for regulated or high growth client segments
• First hand exposure to API integration models, client back-office connectivity, and testing/readiness approaches for Direct to Client APIs
• Ability to drive automation and digitization opportunities across onboarding, testing, and data capture to reduce cycle time and rework
• Remarkable stakeholder management across Product, Operations, Technology, Risk, and external client teams
• Comfort operating in an environment of growth and change, balancing speed to market with control and client experience

Skills

• Experience in managing and leading large-scale projects
• Strong project management and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of financial services and banking operations
• Experience with API integration and client back-office connectivity
• Ability to manage risk and control processes
• Strong analytical and problem-solving skills

Benefits

Barclays offers a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

Pay

Minimum Salary: $140,000.00
Maximum Salary: $175,000.00

Schedule

This role is located in Whippany, NJ.

Qualifications

To be successful in your role as a Client Implementation Manager, you should have:

• A deep knowledge of Cash Management and US payment schemes (ACH, Wires, RTP) and how clients operate these products
• Demonstrate considerable end to end delivery guidance on highly detailed, multi workstream implementations with clear accountability for outcomes
• The ability to translate technical concepts (APIs, host to host, SWIFT) into executable implementation strategies and client ready solutions
• A highly developed risk and control mindset, with experience running audit ready governance, RAID, and go live controls
• The ability to communicate with assurance at senior levels—providing crisp status, risk transparency, and clear strategy asks

Skills

• Experience designing and embedding scalable implementation models, playbooks, and standardized onboarding frameworks for regulated or high growth client segments
• First hand exposure to API integration models, client back-office connectivity, and testing/readiness approaches for Direct to Client APIs
• Ability to drive automation and digitization opportunities across onboarding, testing, and data capture to reduce cycle time and rework
• Remarkable stakeholder management across Product, Operations, Technology, Risk, and external client teams
• Comfort operating in an environment of growth and change, balancing speed to market with control and client experience