Client Experience Representative

About the role

Reliance Partners is seeking motivated individuals to join our team as a Client Experience Representative in our Scottsdale, AZ office. This role offers hands-on experience in a professional environment, focusing on client support and administrative processes. It is ideal for those who excel in communication, have strong organizational skills, and are eager to develop their professional experience.

Responsibilities

• Manage and maintain records of client communications in our agency management system (AMS) Zendesk.
• Generate proofs of insurance upon request.
• Answer inbound calls, ensuring prompt and professional service.
• Maintain compliance with company policies and attendance standards.

Requirements

• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Attention to detail and proficiency with Microsoft Office applications.
• Ability to work effectively within a team.

Benefits

• Real-World Experience: Develop professional communication skills and gain insight into customer service and insurance.
• Supportive Team Environment: Work alongside experienced mentors and supervisors who will guide you throughout the position.

Schedule

Full-time shifts from 8 a.m. to 5 p.m., located in Scottsdale, AZ.