Client Experience Coordinator

About the role

The Client Experience Coordinator is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations.

Responsibilities

• Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
• Maintain sales goals set by the Leadership Team.
• Explain, sell, recommend FACE FOUNDRIÉ products.
• Work with Leadership to notify when supplies are low.
• Absorb and assist in all in-store operational processes.
• Ensure store standards are adhered to at all times.
• Accurately follow all company time keeping procedures.
• Attend mandatory training and team meetings.
• Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
• Responsible for keeping the store clean and fully stocked at all times.

Requirements

• Guest Service Experience (1 year)
• Sales and Marketing Experience a plus
• Salon Experience Preferred
• Current Esthetic Students Preferred

Availability

Flexibility + Days, Nights and Weekends Required