Client Experience Coordinator

About the role

Come join the pack at Team DogiZone as we provide the best people, the best place and the best programs and resources for dogs and their pet parents - making us the Top Dogs in the marketplace.

Responsibilities

• Handle all check-ins, check-outs, scheduling appointments and taking payments
• Handle phone calls and inquiries from clients and prospective clients, responding to emails
• Cooking up and maintaining lodging, daycare and grooming schedules
• Scheduling evaluations
• Managing the wait list
• Exhibiting a positive enthusiastic image at all times to customers, co-workers and pets at DogiZone
• Ensuring unparalleled care and attention for both pets and their owners

Requirements

• Friendly and enthusiastic
• Ability to effectively interact with clients and dogs in a high-volume, fast-paced environment
• Desire to lead a team
• Minimum of 1 year receptionist/customer service experience

Benefits

• Better than industry-average benefits including:
• 3-4 Weeks Paid time off
• Health insurance
• Massive growth potential
• Competitive pay PLUS incentives
• 401K
• Awesome team atmosphere
• Paid training and on-boarding

Job Type

Full-time, Part-time

Salary

$18.00 an hour

Shifts

• 5:45am – 1:30pm
• 1:30pm – 9pm
• Bi-weekly weekend shifts
• Part-time shifts may vary