Client Executive, Employee Benefits

About the role

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

Responsibilities

As the Client Executive you will ensure delivery of exceptional service to Gallagher’s clients by leading client accounts. You will lead branch initiatives and we will rely on your leadership skills to help create effective client service teams.

• Independently lead complex self-funded accounts
• Maintain direct account responsibility and seek to recognize a client's day to day needs and provide solutions while continuing to manage their annual strategy
• Share market expertise with clients and keep them well-informed of compliance related issues
• Cross-solve with your clients to communicate resources available within Gallagher that we may not currently provide
• Champion Gallagher resources and tools to maximize efficiency in managing client deliverables
• Support the employee benefits Client Service Cycle to ensure a seamless renewal process
• Guide, develop, and mentor to new hires, account management, and team resources
• Prioritize workflow and ensure accountability in both internal and external partnerships

Requirements

• Bachelor’s Degree plus 5 or more years client coordination and/or claims management experience -OR- High School diploma/GED with 10 or more years client coordination and/or claims management experience
• Appropriately licensed and/or certified with a Life & Health License
• Able and willing to travel approximately 25% of the time

Skills

You possess strong communication skills that will allow you to build professional relationships with our business partners. We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.

• Demonstrating a high level of professionalism in all interactions
• Taking action to influence events, achieve team goals, and retain clients
• Adaptable and remain composed and in an environment that requires balancing multiple priorities in any given day
• Actively seeking to develop your professional skills and improve efficiency and productivity
• Innovative and rarely satisfied with the status quo

Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact