Client Executive Director, - Microsoft Practice - Retail, Consumer Goods, Travel & Hospitality

Position Summary

The Client Executive, Argano Microsoft Business Unit, is responsible for driving new business growth within the retail, consumer products and travel & hospitality (RCGTH) sector. This role leads complex, consultative sales engagements with economic buyers and senior decision-makers, aligning client priorities to the full Microsoft stack with particular emphasis on AI, Business Applications, Security, Azure, Data, and Modern Work.

About Argano

Argano is a digital consultancy that helps organizations improve performance through strategy, transformation, and technology. Through its Microsoft Business Unit, Argano delivers expertise across AI, Business Applications, Security, Azure, Data, and Modern Work to help clients accelerate business outcomes.

Key Responsibilities

• Develop and execute a strategic sales plan to grow Argano's RCGTH business within the Microsoft Business Unit.
• Build and advance a qualified pipeline through targeted business development and executive relationship management.
• Lead complex sales pursuits focused on business transformation outcomes.
• Position the full Microsoft stack, with emphasis on AI, Business Applications, Security, Azure, Data, and Modern Work.
• Engage RCGTH clients with insight into industry priorities, challenges, and transformation opportunities.
• Collaborate with internal leaders, solution teams, and Microsoft stakeholders to shape account strategy and proposals.
• Lead executive-level client discussions, commercial negotiations, and deal progression through close.
• Meet or exceed assigned revenue, pipeline, and growth objectives.

Qualifications

• Education: Bachelor's degree in Business, Marketing, Finance, Accounting, or related field, preferred.
• Experience: Minimum 10 years of professional sales experience selling complex business and technology services. Proven success selling to economic buyers and senior decision-makers within RCGTH organizations. Demonstrated ability to exceed targets in enterprise, consultative sales environments. Experience selling Microsoft solutions, especially AI, Business Applications, Security, and cloud platform offerings. Strong CRM, pipeline management, and account planning discipline.

Core Competencies

• Strategic Sales Leadership: Ability to build pipeline, shape account strategy, and lead complex pursuits to close.
• RCGTH Industry Knowledge: Understanding of RCGTH priorities, operating models, and transformation drivers.
• Executive Communication: Ability to engage credibly with senior executives, economic buyers, and cross-functional stakeholders.
• Microsoft Solution Selling: Ability to position the value of AI, Business Applications, Security, Azure, Data, and Modern Work.
• Relationship Management: Ability to build trusted relationships across clients, partners, and internal teams.
• Commercial Acumen: Sound judgment in deal strategy, negotiation, and business value alignment.

Skill Requirements

• Sales Acumen: Ability to meet and exceed targets. Strong understanding of the sales process and ability to navigate complex sales cycles.
• Industry Knowledge: Stay informed about industry trends and competitors.
• Relationship Building: Exceptional interpersonal skills with the ability to build and maintain strong client relationships.
• Analytical Skills: Data-driven mindset with the ability to analyze sales performance metrics.
• Strategic Thinking: Develop and execute strategic account plans.
• Communication Skills: Excellent verbal and written communication skills. Ability to articulate complex ideas clearly and persuasively.
• Relationship Building: Establish and nurture relationships with potential clients. Collaborate with internal teams to provide effective solutions.
• Negotiation Skills: Strong negotiation skills to close deals that are mutually beneficial. Ability to handle objections and resolve conflicts.
• Problem-Solving: Identify client challenges and propose effective solutions. Collaborate with internal teams to address client needs.