Client Executive

About the role

The Client Executive is responsible for developing new business opportunities, closing sales to achieve established annual sales goals, and strategically managing and retaining an assigned book of business. The CE works closely and in partnership with the marketing team to identify and cultivate leads, as well as with client management and service teams to effectively and strategically service and retain clients.

Responsibilities

• Identify, prospect, and close new business via referrals, networking sources, and organic prospect meetings to meet quarterly and annual revenue goals
• Work closely and effectively with Marketing team to strategically nurture and cultivate prospects
• Work closely with account manager(s) to identify markets for solicitation of new business
• Build rapport and business relationships quickly and effectively via face-to-face and phone, social media, blogs, and other thought leadership opportunities
• Educate prospects on business trends, compliance, products evolution, and company value proposition
• Manage sales pipeline and sales activities via Microsoft CRM
• Attend association events and meetings based on targeted verticals
• Establish vendor relationships and develop referral sources
• Foster and manage overall relationship with clients to ensure high client satisfaction and annual retention goals
• Work closely and effectively with account management and service teams to ensure client needs are met
• Create and oversee client wellness program strategies
• Work closely and collaboratively with Client Service and Sales leader(s) to improve processes or services as needed
• Review client team’s RFPs to ensure proper strategy is being executed
• Oversee overall service delivery and work closely with internal service teams regarding clients’ pre-renewal strategy, renewal, open enrollment and post renewal follow-up
• Conduct client meetings (in conjunction with service team members where appropriate) regarding pre-renewal strategy, renewal, open enrollment and post renewal follow-up
• Negotiate client contracts with carriers
• Remain fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges

Requirements

• Must have excellent verbal and written communication skills, with the ability to influence and effectively interact with C-suite clients and prospective clients
• Possess the ability to work with clients at a senior strategic level
• Must be self-motivated and disciplined
• Must be able to thrive in a fast-paced environment and meet or exceed annual sales and retention goals
• Must be highly skilled in use of Microsoft Office
• Experience with customer relationship management (CRM) software program, preferred
• Must be able to articulate the company’s value proposition and capabilities
• Must be organized and detail-oriented, with the ability to meet deadlines and work well with others
• Experience in broker agency or benefit administration firm, required
• 7+ years’ of sales and/or employee benefits experience, preferred; 5+ required
• Experience selling to C-Suite, strongly preferred
• Current life and health insurance license, required
• Bachelor’s Degree, preferred
• Must be up to date and knowledgeable on Health Care Reform and health and ancillary insurance products
• Must have a practical knowledge of quoting process and tools
• Must be proficient in Microsoft Excel and familiar with database applications

Pay

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.

Schedule

We provide eligible employees with health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

Benefits

We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

Equal Opportunity Employer

We are an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to hiring the most qualified applicant for the position, regardless of background.

Artificial Intelligence

We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience.