Client Engagement Manager - Drug Delivery & Medical Devices

About the role

We are seeking a Client Engagement Manager to drive growth across Drug Delivery and Medical Device clients, with a focus on US and European markets. This role is responsible for building senior level relationships, identifying high value opportunities, and advancing them through the early stages of the sales pipeline.

Responsibilities

• Develop and execute account plans for a prioritized set of drug delivery clients
• Identify, qualify, and progress new business opportunities related to drug delivery systems, combination products, and medical devices
• Build and maintain senior client relationships across R&D, Product Development, Engineering, Clinical, and Commercial leadership
• Lead early discovery conversations and shape opportunities prior to formal pursuit
• Position PA’s capabilities in design, engineering, human factors, systems engineering, and regulatory support
• Partner with Principals, technical experts, and delivery teams to transition qualified opportunities into active pursuits
• Manage early stage pipeline activity in CRM, including stakeholder mapping and engagement tracking
• Represent PA at key industry events throughout the year
• Provide ongoing market and competitive insights to inform proposition development and growth strategy

Qualifications

• Deep industry experience and network within drug delivery devices
• Proven experience in business development, consulting sales, or client leadership roles
• Strong understanding of regulated product development and lifecycle management
• Experience selling engineering, product development, R&D, or technical consulting services
• Ability to engage credibly with senior technical and commercial stakeholders
• Strong communication, relationship building, and opportunity shaping skills

Benefits

• Hybrid working - minimum of 2 days per week in the office or on client site, up to 5 days per week on a client site
• Comprehensive benefits package including group medical insurance, health savings account, long-term care plan, and more
• Annual performance-based bonus