Client Engagement Manager - Drug Delivery & Medical Devices

About the role

This role is responsible for building senior level relationships, identifying high value opportunities, and advancing them through the early stages of the sales pipeline. It is a growth-oriented role that requires strong industry credibility, deep understanding of regulated product development, and the ability to connect client challenges with PA’s design, engineering, and science capabilities.

Responsibilities

• Develop and execute account plans for a prioritized set of drug delivery clients
• Identify, qualify, and progress new business opportunities related to drug delivery systems, combination products, and medical devices
• Build and maintain senior client relationships across R&D, Product Development, Engineering, Clinical, and Commercial leadership
• Lead early discovery conversations and shape opportunities prior to formal pursuit
• Position PA’s capabilities in design, engineering, human factors, systems engineering, and regulatory support
• Partner with Principals, technical experts, and delivery teams to transition qualified opportunities into active pursuits
• Manage early stage pipeline activity in CRM, including stakeholder mapping and engagement tracking
• Represent PA at key industry events throughout the year
• Provide ongoing market and competitive insights to inform proposition development and growth strategy

Requirements

• Deep industry experience and network within drug delivery devices
• Proven experience in business development, consulting sales, or client leadership roles
• Strong understanding of regulated product development and lifecycle management
• Experience selling engineering, product development, R&D, or technical consulting services
• Able to engage credibly with senior technical and commercial stakeholders
• Strong communication, relationship building, and opportunity shaping skills

Qualifications

• Experience leading complex, multi-stakeholder pursuits
• Background in design and engineering consultancy, or life sciences product development
• Ability to translate technical challenges into compelling business value propositions

Skills

• Strategic thinking and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to manage multiple priorities and deadlines
• Strong analytical and data-driven decision-making skills

Benefits

• Group medical insurance
• Health Savings Account with company match
• Teladoc and informed Nurse line resources
• Long term care plan
• Group dental insurance
• Vision plan
• 401(k) Savings Plan with company profit sharing contribution
• Commuter and Parking tax-savings benefit
• 15 days paid vacation days with the opportunity to buy five additional days
• 10 paid Holidays plus 10 paid sick days
• Company and Voluntary income protection benefits
• Gym and health incentive reimbursement
• Pet and legal insurance Plans
• Employee Assistance Plan
• Annual performance-based bonus

Pay

$150,000 - 180,000 USD

Schedule

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.