Client Director - (Professional Services Sales Central US)

About the Role

A Client Director role at OpenText is more than a job—it’s an opportunity to drive meaningful impact for clients and the business. In this role, you will be responsible for Professional Services sales, revenue generation, and client success across accounts in the Central region of the US, while collaborating with peers across North America to achieve shared goals around bookings, revenue, margin, and client advocacy.

Responsibilities

• Selling Professional Services across different accounts
• Generating revenue opportunities by developing solutions for clients and Service Offering using creativity and available tools
• Creating a pipeline of opportunities to generate bookings meeting quarterly budget expectations
• Negotiating project deliverables, schedules, and costing for services from external suppliers or other groups within OpenText
• Regular and timely updating of opportunity status in our CEM system (Salesforce.com)
• Working with the sales team to generate revenue within existing accounts by proposing the full range of solution realization, enhancement, and operational services, including updates, upgrades, and customization to existing clients
• Ensuring timely delivery and management of resource forecasting, opportunity forecasting, proposal/SOW writing, and achieving required approvals, contract, and invoicing status using appropriate tools
• Understanding revenue forecasting and accurately reporting on Quarterly revenue and bookings to the Regional Vice-President
• Partnering cross-functionally with the Professional Services team to support RFP development, drive opportunity tracking, and contribute to business development synergy sessions, ensuring effective communication of client account activities to key OpenText stakeholders

Requirements

• University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent
• Experience selling Professional Services
• Expertise in complex business and technical processes and their implications across the enterprise
• Knowledge of project management disciplines and processes
• Ability to use standard methodologies to quickly evaluate and size an opportunity
• Ability to quickly assemble business requirements to OpenText modules and provide an estimate for budgetary purposes
• At least two years of prior experience closing and directing engagements totaling at least $1 million in annual fees
• Experience selling to and/or working for enterprise clients across the United States
• Strong presence and confidence, exhibiting professional maturity and strong communication skills with 10 to 15 years of working experience
• Solid work ethic with a willingness to ’do what it takes’ to meet client demands
• Willingness to travel, at times, up to 3-4 days per week

Qualifications

• Knowledge of OpenText product offerings and how to associate them with client’s business requirements is preferred

Pay

Salary Range: $132,800 - $199,200. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted below, the role may be eligible for bonus or commissions.

Benefits

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.