Client Director
About The Team
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
About The Role
The Client Director is responsible for developing new and existing client relationships within their industry sector by selling all Dow Jones products and services. Leveraging extensive experience in sales, advertising, and client relationship management, you will develop and execute strategic sales plans to meet and exceed revenue targets. You will collaborate closely with internal teams to tailor advertising solutions to meet the unique needs of clients and ensure the successful execution of campaigns. The goal is to increase client satisfaction and retention across all brand and media solutions including custom content, video, podcasts and events. This role reports to the Executive Client Director, Luxury and supports the luxury category sector.
Responsibilities
- Develop and execute an effective relationship management plan for new and existing clients & agencies that positions us as the partner of choice for media solutions and drives revenue growth through consultative interactions.
- Hone a collaborative mindset to create scalable solutions for client benefit.
- Demonstrate the ability to develop and sell through the Chief Level autonomously.
- 'Own the client' - Act as a trusted advisor and proactively seek and create opportunities to establish a strong business relationship which leads to exceedingly high levels of retention and satisfaction.
- Maintain deep industry sector knowledge and competitive edge by keeping abreast of industry trends and evangelizing the value of Dow Jones products and solutions, & proactively keeping clients abreast of new product offerings and product updates.
- Qualify opportunities by quickly grasping a client's complex business subject matter, focusing on the key aspects, defining the vision for delivering strategic and tangible business value using Dow Jones products and solutions.
- Close media sales opportunities in line with revenue targets, averaging a multi-million dollar list size.
- Comfortable speaking at industry events on behalf of Dow Jones.
Requirements
- 10+ years client sales experience is necessary with prior advertising sales or consulting experience preferred.
- Luxury/Retail sector experience and/or understanding is required.
- Bachelor's degree in Marketing or Communications.
- Deep knowledge of the digital media market and the ability to respond effectively to market direction, client needs and competition.
- Demonstrated ability to deliver high levels of client service and drive revenue growth while managing multiple clients.
- Superior negotiation skills are essential.
- Must be comfortable working with internal stakeholders to deliver market-leading client solutions and partnerships propositions.
- Knowledge of Microsoft, Google productivity and Salesforce.com applications.
- Strong one on one and group presentations skills.
Qualifications
- Proven track record of success in client-facing roles.
- Experience in luxury or retail sectors is highly desirable.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Ability to build and maintain strong relationships with clients and colleagues.
- Strong analytical and problem-solving skills.
Skills
- Strategic thinking and planning.
- Client relationship management.
- Consultative selling techniques.
- Product knowledge and expertise.
- Market research and analysis.
- Collaboration and teamwork.
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retail Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Equal Opportunity Employer