Client Delivery Assistant (Entry-Level Legal Assistant)

Essential Job Functions

• Assists with typing, transcribing, and revising documents.
• Makes meeting arrangements and travel arrangements; creates itineraries for travelers.
• Prepares expense statements, reimbursement requests and other Emburse responsibilities.
• Enters billable time and makes revisions to time entries and prebills as needed.
• Provides on-site support, including mailing, copying, printing, and scanning.
• Identifies opportunities to streamline tasks through technology.
• Leverages automation and dashboards to improve tracking, organization, and execution of work.
• Participates in applicable AI and technology-related trainings to maintain proficiency in related tools and services.
• Researches emerging tools and best practices and recommends process improvements to streamline workflows, increase accuracy, and enhance service delivery.
• Proactively demonstrates effective teamwork and communication with team members and all Firm personnel.
• Participates in regular team meetings to discuss current projects and workflow.
• Takes personal responsibility for regularly exchanging information and training tips with team members for maximum job effectiveness.
• Updates project log with pending and completed tasks.
• Operates office equipment including PCs, printers, phones, copiers, facsimiles and typewriters.
• Copes successfully with office demands, remaining calm under pressure.
• Conducts all business in a confidential manner.

Position Requirements

• High School Diploma or GED required; 2-year degree preferred or commensurate professional or educational experience.
• 1+ years relevant experience required, preferably in a legal environment.
• Minimum typing speed of 60 wpm.
• Basic proficiency in Microsoft Office Suite including Outlook, Word, PowerPoint and Excel required.
• Demonstrate attentiveness and reliability in task execution.
• Proactively identify support needs and seek guidance when necessary.
• Maintain professionalism and accountability.
• Support continuity and trust within practice teams.
• Proactive Problem-Solving – Anticipate and resolve before escalation.
• Judgment & Discretion – Navigate complexity with senior stakeholders.
• Workflow Management – Own full lifecycle with accountability.
• Communication – Clear, concise, solution-focused.
• Business Partnership – Service mindset with strategic value-add.
• Technology Proficiency – AI, automation, continuous upskilling.
• Organizational Excellence – Detail-oriented, multi-tasking across portfolios.
• Accountability – Follow-through and ownership.
• Relationship Management – Build trust across all levels.
• Adaptability – Thrive in dynamic, high-pressure environments.