Client Coordinator 1008O - Mon-Fri 6AM-2PM

About the role

Accompany persons served on medical appointments and advocate for the appropriate medical services for persons served. Provide direct care services to persons served in addition to acting as a liaison between the residence and medical facilities, hospitals, laboratories, and pharmacies. Ensure that the person's medical, dental, or any other therapeutic appointments are carried out as required.

Responsibilities

• Works in collaboration with the Residence Nurse and Residence Manager to ensure proper medical follow-up occurs for all persons served.
• Accompanies persons served in obtaining medical and clinic care according to the person’s needs.
• Advocates for persons served needs with physicians, lab technicians, psychiatrists, dentists, and other providers of medical services.
• Ensures that clinical consults are completed appropriately prior to and following medical appointments.
• Maintains confidentiality at all times.
• Physically intervenes with the person served when necessary, assists in potentially dangerous situations, and administers emergency first aid.
• Communicates relevant information to other staff or supervisors; verbally and in writing, completing appropriate logs and incident reports.
• Displays proficiency while entering person served data documentation in the EHR system (Electronic Health Record).
• Account for and oversee all medication as per WellLife Network’s Medication Administration Policy.
• Maintains a supportive environment that values contributions and impacts the lives of youth and their families.

Requirements

• High School diploma or equivalent required; Associate’s degree in Human Services preferred.
• Experience working with the developmentally disabled and/or experience in the medical field.
• A valid NYS Drivers license is required.

Qualifications

• High School diploma or equivalent required; Associate’s degree in Human Services preferred.
• Experience working with the developmentally disabled and/or experience in the medical field.
• A valid NYS Drivers license is required.

Skills

• Computer use/ability is required.
• Proficiency in entering person served data documentation in the EHR system (Electronic Health Record).
• Ability to safely operate agency vans and/or vehicles as per the agency driving policy.
• Physical intervention and emergency first aid administration.
• Effective communication and documentation skills.

Benefits

• Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions.

Pay

Competitive hourly rate based on experience.

Schedule

Negotiable based on the needs of the facility and/or agency.