Client Compliance Specialist – Client Services

About the Firm

Jones Day is a global law firm with 40 offices in major centers of business and finance across 19 countries on five continents. Our unique governance system fosters an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service. We offer competitive compensation and benefits in a stimulating work environment.

Responsibilities

• Contribute to Jones Day’s efforts to respond to client requirements and inquiries.
• Prepare responses to clients’ auditor inquiries.
• Manage the documentation of client agreements (e.g., outside counsel guidelines; master service agreements).
• Coordinate responses to clients’ third-party vendor assessments and compliance surveys.
• Work across offices directly with attorneys and staff to coordinate the gathering and recording of information.
• Develop a comprehensive understanding of Jones Day’s policies and procedures as well as a basic understanding of legal matter lifecycle.
• Assist with the implementation of automated workflows and the development of digital libraries utilizing software such as Intapp and iManage.
• Familiarize with several administrative functions, including billing, financial services, and new matter services.
• Collaborate with a variety of attorneys and administrative professionals.
• Proactively manage multiple projects at the same time, operate independently, and respond to changing deadlines and shifting priorities.

Requirements

• Bachelor’s degree preferred.
• Minimum of two years of experience at large law firms working within Conflicts/New Matter Services preferred.
• Well-rounded understanding of legal administration, including matter lifecycle and billing/finance.
• Experience with Microsoft Office suite required.
• Experience with Intapp software solutions or another automated workflow is strongly preferred.
• Experience with Document Management Systems (DMS), specifically iManage, preferred.