Client Compliance Specialist – Client Services

Summary of Essential Duties and Responsibilities

• Contributes to Jones Day’s efforts to respond to client requirements and inquiries.
• Prepares responses to clients’ auditor inquiries.
• Maintains and updates documentation of client agreements (e.g., outside counsel guidelines; master service agreements).
• Captures and records information related to clients’ third-party vendor assessments and compliance surveys.
• Coordinates responses to clients’ third-party vendor assessments and compliance surveys.
• Develops a comprehensive understanding of Jones Day’s policies and procedures.
• Assists with the implementation of automated workflows and the development of digital libraries using software such as Intapp and iManage.
• Affords assistance with administrative functions, including billing, financial services, and new matter services.
• Collaborates with a variety of attorneys and administrative professionals.
• Manages multiple projects simultaneously.
• Operates independently and responds to changing deadlines and shifting priorities.

Required Qualifications

• Bachelor’s degree preferred.
• Minimum of two years of experience at large law firms working within Conflicts/New Matter Services preferred.
• Well-rounded understanding of legal administration, including matter lifecycle and billing/finance.
• Experience with Microsoft Office suite required.
• Experience with Intapp software solutions or another automated workflow is strongly preferred.
• Experience with Document Management Systems (DMS), specifically iManage, preferred.

Benefits

Competitive salaries and benefits are offered to all employees. Compensation is determined based on the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The starting salary range for this Cleveland position is $70,000 - $80,000.

Jones Day is an Equal Opportunity Employer.