Client, Community & Sales Enablement Manager
Position Summary
The Client & Community Relations Manager supports Busey’s vision, mission, and values by enhancing sales growth and executing charitable goals. This role involves collaborating with sales leaders, the Brand Experience team, and community stakeholders to develop impactful solutions.
Duties & Responsibilities
Collaborate with sales leadership to assess, develop, optimize, and execute sales training materials. Partner with onboarding teams to ensure appropriate training programs are executed for sales representatives, ensuring they have the resources to succeed.
Consult with line of business leaders to recommend sales and prospecting strategies and initiatives to improve operational efficiency, customer experience, and loyalty. Gather and relay feedback to continuously iterate on the sales strategy.
Execute Busey’s philanthropic strategy, overseeing sponsorships, budgeting, charity outreach, and event wrap-up within the designated region. Orchestrate community and charitable event participation while supporting internal volunteerism through campaigns and communications.
Collaborate with community leaders to enhance Busey's visibility and presence in supported communities. Support and facilitate communications for client appreciation functions, business development efforts, and press releases. Benchmark and research emerging social impact initiatives and recommend engagement strategies.
Serve as a liaison between sales, brand experience, and product teams to enhance operational efficiency, customer experience, and loyalty. Partner with the Event Experience team to align sales strategy goals with charitable event strategies and recognize employee achievements through internal recognition events.
Ensure the Market President is well-informed about regional trends, events, and initiatives. Maintain the design and integrity of the corporate brand and culture, acting as a “Busey Brand Ambassador” in all internal and external communications.
Maintain consistent corporate voice and strategic alignment throughout all First Busey Corporation entities, performing Brand In Action Audits in corporate markets.
Education & Experience
Knowledge of a variety of the organization’s concepts, practices, and procedures and manages the initiatives, resources, and tools needed to support community partnerships and volunteerism, including charitable efforts, sponsorships, and event management, volunteer opportunities, campaigns, and communications as well as overall marketing support.
Strong oral and written communication skills.
Intermediate knowledge of Microsoft Office, Excel, and Smartsheet.
Benefits & Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $59,000 - $80,000/year)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts, and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance, and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives, and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.