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Jobs · OTHR · Massachusetts

Client & Community Relations Specialist

PNC · Boston, MA · Yesterday
On-siteOTHR$77k–$128k/yrFull-time

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This role is based in Boston, MA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

About the role

Plans and executes client and community relations activities including event planning, execution and tracking, market sponsorship activation, philanthropy, grant-making, and employee engagement programs to deliver the PNC brand across the market. Partners with various PNC stakeholders and supports line of business in executing business strategies.

  • Plans and executes market initiatives/projects which may include events, sponsorship activation, grant-making, and employee engagement activities.
  • Prepares direct internal and external communications in support of the Regional President (RP) office and market.
  • Supports the RP office in executing business strategies to help drive revenue across all lines of business.
  • Produces campaign and event tracking reports showing return on investments and key initiatives.
  • May be responsible for overseeing project budgets.
  • Maintains and oversees the allocation of highly valued tickets to line of business partners, customers, and prospects.
  • Partners with Corporate Ethics to ensure compliance with applicable policies and regulations.
  • Administers/coordinates the local sponsorship and PNC Foundation grant process.
  • Coordinates employee volunteerism, employee engagement, grant announcements, and activation with local early learning centers.

PNC employees are expected to be customer-focused, knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions. Employees must also assess and effectively manage risks associated with their business objectives to ensure adherence to PNC’s Enterprise Risk Management Framework.

Requirements

  • Bachelor’s degree, or a comparable combination of education, job-specific certification(s), and experience (including military service).
  • Typically requires 2+ years of relevant professional experience.
  • Preferred skills: Business Strategies, Community Development, Competitive Advantages, Employee Engagement, Event Planning, Innovation, Personal Initiative, Results-Oriented.
  • Key competencies: Budgeting, Business Markets, Community Management, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Event Management, Organizational Savvy and Politics, Project Management.

Pay

Base Salary: $76,500.00 – $127,500.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible, with payment based on company, business, and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full-time employees include:

  • Medical/prescription drug coverage (with a Health Savings Account feature), dental, and vision options.
  • Employee and spouse/child life insurance; short- and long-term disability protection.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Dependent care reimbursement account; back-up child/elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select programs fully paid.
  • A robust wellness program with financial incentives.
  • Paid time off, including:
    • Maternity and/or parental leave.
    • Up to 11 paid holidays each year.
    • 9 occasional absence days each year, unless otherwise required by law.
    • Between 15 to 25 vacation days each year, depending on career level and years of service.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

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