Client Care Technician PRN | Adult Residential Services
About the role
Valley’s EPIC residential program provides individuals with the support, structure, and resources needed to build a foundation for lasting recovery and independence. As a PRN Client Care Technician, you'll help support clients as they achieve personal goals and overcome barriers through recovery support. Your work plays an essential role in empowering clients to make meaningful progress and move toward a healthier future.
The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.
Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.
Responsibilities
- Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals while meeting direct care expectations
- Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
- Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
- Observes, interacts with, and assesses clients' behavior and communicates significant observations to the treatment team
- Conducts accountability conversations with clients regarding behavior, goals, and program expectations
- Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
- Distributes medications and follows all medication management and documentation procedures
- Maintains accurate and timely documentation of all client interactions, interventions, and incidents
- Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress
- Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines
Requirements
- High School diploma or equivalent
- CPR certification (obtained post-hire)
- Valley de-escalation certification (obtained post-hire)
Qualifications
- Previous behavioral health or social services experience
- Previous experience with medication management
Benefits
- 401(k) plan eligibility after 90 days, with a 100% company match on up to 6% of income
- Employee Assistance Programs (EAP) for mental health needs
Pay
Range starts at $17.00/hour (pay is calculated based on years of related working experience).
Shift differential: Additional $2.00/hour when working 3+ consecutive hours between 3:00 PM–11:00 PM; $2.25/hour between 11:00 PM–7:00 AM.
Schedule
This is an as-needed (PRN) position with variable scheduling, offering coverage across all shifts — day, swing, and overnight — Sunday through Saturday, based on operational need and your availability.