Client Care Specialist

Key Responsibilities

• Acts as a liaison to all areas of persons served/client care, medical staff, admission staff, nursing staff and clinical staff.
• Assists nursing staff during medication passes.
• Ensures general safety and security of campus facilities and grounds by observation and patrolling interior and exterior areas on foot and in a vehicle.
• Maintains a safe recovery environment within the facility and living quarters.
• Supports daily operations within the facility (clinical groups, meeting attendance, med pass).
• Monitors and responds to any security-related concerns in a timely manner.
• Completes a daily security checklist per shift when assigned.
• Supports the Medical, Admission, Nursing, and Clinical staff ensuring a seamless transition for persons served/clients to and from detox.
• Performs follow-ups to persons served/client referral sources as directed by supervisor.
• Develops and assists in the ongoing timely preparation of accurate written reports which detail and monitor individual progress against monthly, quarterly and annual goals.
• Orients the client upon admission.
• Multitasks with attention to detail.
• Must have the ability to interact with staff and clients in a professional manner.
• Participates in staff and state regulatory training as required.
• Communicates with the applicable departments and assists in ensuring the safety of the persons served/clients.
• Drug screens persons served/clients, aids in self-administering medication, and monitors persons served/client vital signs.
• Adheres to program policies and procedures while maintaining a professional code of ethics.

Key Experience and Education Needed

• A High School Diploma or GED.
• Healthcare experience preferred.
• Substance abuse experience preferred.

Other Qualifications to be Considered

• Appropriate State and Federal Clearances.
• Valid driver's license required.

Benefits

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include:

• Health, dental, vision, life insurance
• A wide array of ancillary insurance products for life’s needs
• 401(k) plan with company matching
• Generous paid vacation, sick, holiday and maternity/paternity leave policies