Client Care Representative

Pay

- Competitive salary - 401(k) matching - 401(k) plan

Benefits

- Dental insurance - Health insurance - Vision insurance - Paid time off

Qualifications

- High school diploma or equivalent required - Above-average verbal and telephone communication skills are essential - Must have good computer software skills - Prior customer service experience preferred

Responsibilities

- Answers incoming client telephone calls and ensures that the client forms a positive impression of the company - Communicates courteously and pleasantly with clients, both on the phone and in person - Ensures calls are answered promptly before the third ring - Notifies clients in advance if the technician will be delayed - Makes outbound calls to club membership clients to ensure satisfaction

Skills

- Good communication skills - Computer software proficiency

Training & Development

- Technical Training - Virtual technical training - Communications - Sales

Join the One Hour Team!

- Flexibility in scheduling - Unlimited career advancement opportunities - World-class training programs

Contact Information

- Each franchise location is independently owned and operated by a franchisee - Applications should be directed to the franchisee for consideration - For inquiries about employment, benefits, scheduling, and compensation, contact the franchise location directly