Jobs · OTHR · California

Client Care Representative

Mister Sparky Electric · Roseville, CA · 3 wk ago
OTHRFull-time

Pay

  • We believe the best performers deserve the best pay.

Schedule

  • Our scheduling is flexible.

Benefits

  • Not specified
  • Not specified
  • World class training programs including Technical Training, Virtual technical training, communications, sales, and more!

Requirements

  • A high school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred

Qualifications

Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company.

Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not.

Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time.

Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window.

Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls.

Skills

  • Not specified

Benefits

  • Company parties
  • Opportunity for advancement

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • Good communication with the client is essential!
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time.
  • Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window.
  • Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls.

Skills

  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred

Benefits

  • 401(k)
  • Bonus based on performance

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

  • Not specified

Qualifications

  • High school diploma or equivalent required

Skills

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