Client Care Manager

About the role

BrightStar Care is looking for an experienced, mature individual who is self-motivated and able to work with a team and independently. The primary role will be office-based with the ability to work in the field if needed.

Responsibilities

• Scheduling and recruiting work in the office
• Providing field support when required
• Learning and understanding the company’s digital software and daily operations
• Mastering BrightStar’s software system
• Recruiting, interviewing, and hiring for programs
• Scheduling medical staff for home care visits
• Completing general clerical duties in a timely manner

Requirements

• Valid driver’s license
• Current auto insurance
• 15–20 minute commute to the BrightStar office preferred
• High school diploma or equivalent (GED)
• At least 6 months of in-home care experience
• Ability to work in a team setting and/or independently
• Strong organizational skills
• Strong speaking skills
• Proficiency with computers and smartphones
• Basic medical terminology helpful, but not required

Schedule

Weekly daytime hours, 9 AM–4 PM.

Skills

• Computer efficiency with Microsoft Outlook, Excel, and Word
• Excellent communication skills
• Problem-solving ability