Client Care Manager

Overview

Find Your Passion and Purpose as a Client Manager in Personal Care Services
Location: Austin, TX
Position: Client Manager/non-clinical
Remote/Virtual Position: No
Coverage Area: Austin and surrounding areas
Salary: $43k - $45k/annually
Schedule: Monday - Friday; 8:00am - 5:00pm + on-call rotation offers based on expereience

What You Need To Know

Reimagine Your Career in Personal Care Services
Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

Be the Best Client Manager You Can Be

• High School Diploma or GED required
• 60 hours or more of college coursework
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
• (We’re flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred
• Strong communication, organizational, and problem-solving skills
• Must have valid driver’s license, reliable transportation, and auto insurance
• Bilingual skills a plus, but not required.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

The Investment in You

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are: At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.