Client Care Coordinator & Scheduler – Pediatric Therapy Clinic
POP Therapies · Irvine, CA · 4 days ago
On-siteHealthcareFull-time
Benefits
- 401(k)
- Health insurance
- Paid time off
Responsibilities
- Manage therapist and client schedules across clinic, home, and school settings
- Cook up cancellations, coverage, and schedule changes
- Communicate scheduling updates with families and staff
- Maintain schedules and records in CentralReach
- Support waitlist management and client-to-therapist matching
- Optimize therapist schedules to reduce drive time and maintain consistent hours
- Aid in scheduling RBT supervision requirements
- Track authorization hours and scheduling utilization
- Assist with coverage when staff call out or schedules shift
- Aid in onboarding scheduling for new clients and staff
- Add creativity to our social media pages by sharing POP moments and celebrations
Qualifications
- Available Monday–Friday, 9:45 am – 6:15 pm (in person)
- Spanish speaking
- Highly organized with strong attention to detail
- Comfortable communicating with families and staff
- Able to multitask and solve scheduling challenges
- Familiarity with CentralReach preferred
- Familiarity with scheduling software and spreadsheets
- Familiarity with social media platforms
- Positive, solution-focused, and team oriented