Client Care Coordinator

About the role

Step into a client service role that’s fit for advancement. As a CSR for Interim HealthCare®, you’ll join an established company in a booming industry that is invested in the growth and development of their employees. Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Care Coordinator, operating through 300+ offices, with a family‑oriented culture that values and appreciates home care professionals and a passion to put patients first.

Responsibilities

• Assist the Client Service Supervisor in ensuring compliance with quality and operational standards
• Schedule staff and improve the process of client/patient scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Manage employee files, verify credentials and certifications, conduct background checks
• Verify client insurance, manage authorizations and assist with office functions

Requirements

• Bachelor's degree and above
• Minimum of 2 years of experience in healthcare or one year of Home Care Case Management experience
• Understanding of state and federal home care standards and regulations
• Excellent oral and written communication skills with non‑clinical staff
• Strong organizational skills, attention to detail and computer applications proficiency

Benefits

• Pay range $63,500 - $67,500 per year
• Paid time off (PTO)
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with employer match
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University
• Family‑oriented culture that promotes work‑life balance