Client Care Coordinator

Responsibilities

• Serve as the primary point of contact for new and existing clients
• Conduct client intakes, assessments, and ongoing check-ins
• Cookier schedules and match caregivers to clients based on needs and skillsets
• Support caregivers with updates, training reminders, and problem-solving
• Maintain accurate client records and documentation
• Assist in resolving scheduling challenges or client concerns in a timely, professional manner
• Collaborate with the office team to ensure smooth operations and excellent service

Requirements

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment
• Empathy, patience, and a genuine desire to serve seniors and their families
• Previous home care or healthcare coordination experience a plus
• Proficiency with scheduling software is helpful (training provided)

Qualifications

Meaningful work that makes a difference in people’s lives
Supportive, mission-driven team culture
Opportunities for growth within the organization
Competitive Pay

Benefits

• Health, dental, and vision insurance
• Vacation, paid time off
• Matching 401(k) plan

Pay

Competitive Pay

Schedule

N/A