Client Care Advisor
About the role
Are You Organized and Forward-Thinking? Home Instead® is looking for an energetic individual with a sales mentality to join our rapidly growing organization serving Ottawa, Huron, Erie, and Upper NE Sandusky Counties. The Client Care Advisor manages the client experience from their initial inquiry, care plan assessment, start of care, and quality assurance, using the Home Instead consultative sales and client experience process. Candidate must be detail driven, resilient to change, and passionate about advocating for NextGen Agers, and their desire to age in place. Business or management experience helpful.
For more than three decades, the Home Instead® network has been the world's leading provider of in-home care for older adults. Each Home Instead franchise offers an individualized approach to help keep aging adults comfortable and cared for at home. Globally, the Home Instead network supports the work of over 100,000 Care Pros and provides more than 60 million hours of care annually. Learn more at homeinstead.com.
Qualifications
- BA/BS Degree preferred, or 5 years experience in nursing or healthcare.
- Sales or Business Management experience helpful.
- Strong written and communication skills.
Each Home Instead® office is an independently owned and operated franchise of Home Instead, Inc., an Honor Company.