Client Business Manager

About the Role

Steelcase is hiring a seasoned, self-directed Client Business Manager to drive growth within the New York City market by managing strategic client relationships, expanding business within key end-user accounts, and developing new opportunities across a complex multi-dealer territory. You will partner closely with Steelcase dealers while building direct relationships with client decision-makers.

What You'll Do

• Developing and growing relationships with key client accounts
• Fostering new business opportunities with customer influencers
• Identifying and closing new business opportunities
• Collaborating closely with Steelcase dealer partners and internal teams
• Leading account planning and opportunity strategies
• Managing contract discussions and pricing negotiations
• Hosting client events, showroom tours, and networking engagements
• Maintaining accurate Salesforce CRM data
• Limited travel

Minimum Qualifications

• 5+ years of consultative B2B sales or business development experience
• Experience negotiating contracts and pricing agreements
• Prior experience in the contract furniture industry
• Demonstrated ability to drive business growth
• CRM proficiency, preferably Salesforce
• Based in New York City or surrounding areas

Desired Skills and Experience

• A&D relationships in the NYC market
• Dealer-based sales experience
• Bachelor's Degree

Benefits

• Competitive wages and benefits that support your life both in and out of work
• Flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control
• Continuous learning opportunities to help you grow and upskill
• A culture of inclusion where employees feel seen, heard and valued — and living it out every day
• Empowerment to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment