Client Associate

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors.

About the role

In this role, you will support Financial Advisor(s) and branch operations with client service, administrative tasks, and compliance-related activities.

Responsibilities

• Assist Financial Advisor(s) with service and operational activities, including client interactions via telephone, in-person meetings, or written correspondence.
• Facilitate requests for account information, quotes, and appointment scheduling for new or prospective clients.
• Establish and service client accounts, prepare forms, research account inquiries/issues, and enter security order tickets after Financial Advisor approval.
• Perform administrative functions for Financial Advisor(s) and Branch Management, such as tracking referrals, assisting with marketing, and maintaining regulatory files.
• Establish and maintain filing and record-keeping systems to support client relationship growth.
• Act as a liaison for referral sources by reviewing paperwork for completeness and forwarding it to management when applicable.

Requirements

• 1+ year of Brokerage and Client Services support experience, or equivalent demonstrated through work experience, training, military experience, or education.

Qualifications

• Brokerage client support or financial services industry experience.
• Administrative support experience in financial services.
• Experience interacting directly with customers.
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.
• Client service focus with the ability to listen to customer needs and recommend solutions.
• Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment.

Job Expectations

• Compliance policies may apply regarding outside activities and/or personal investing; affected employees must provide information to the Wells Fargo Personal Account Dealing Team and comply with policy requirements.
• This position is subject to FINRA background screening requirements, including passing a background check prior to hire.
• Individuals subject to statutory disqualification are not eligible for association with a FINRA-registered broker-dealer.
• Successful candidates must meet ongoing regulatory obligations, including periodic screening and mandatory reporting of certain incidents.
• This position is not eligible for Visa sponsorship.

Posting location: 165 Township Line Rd, Jenkintown, PA 19046