Client Associate

Support the Weiner Team within Neuberger’s Private Wealth Management business as a client-facing associate. Serve as the primary point of contact for high-net-worth clients, delivering high-touch administrative and service support across onboarding, account management, and day-to-day client needs. Coordinate and prepare for Portfolio Manager client and prospect meetings, and create custom and composite marketing materials. Drive inflows and broaden client relationships while partnering with Portfolio Management, Operations, Compliance, the Trust Department, and Business Controls to ensure a seamless client experience.

Responsibilities

• Serve as a primary point of contact for high-net-worth clients, addressing inquiries related to new accounts, letters of authorization (LOAs), account updates, funds disbursements, charitable gifting, account performance, trade activity, asset transfers, statement inquiries, objective changes, portfolio market values, stock quotes, and online access
• Process account openings/closings, transfers, and other client requests; oversee transfer of assets and ensure completion of all required documentation
• Perform daily review and maintenance of client accounts, including administrative changes, cash/security movements, and addressing insufficient funds for scheduled remittances
• Execute account maintenance such as checks and wires, required minimum distributions (RMDs), name/address/beneficiary changes, ACAT/DTC transfers, cost updates, client-directed trade orders, and other miscellaneous requests
• Prepare correspondence and presentation materials for internal and external clients and prospects, including meetings and account reviews
• Create, monitor, and update financial and client data reports; compile and distribute daily, monthly, quarterly, and ad hoc oversight reporting
• Review and process quarterly billing (adding/removing accounts, updating fee schedules, providing invoices, and monitoring receivables)
• Utilize Salesforce and Outlook to manage client information, track client contact frequency, and record notes and strategy updates from meetings
• Interact with operations and middle office to resolve account or performance discrepancies; obtain and compile data for reporting

Requirements

• SIE, Series 7, and Series 66 licenses required
• 2-4 years of client service or support experience in the financial services industry preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with Salesforce and FactSet is a plus
• Strong interpersonal, client service, and communication skills (written and verbal) and ability to work with a variety of constituents: peers, Portfolio Managers, Wealth Advisors, and clients
• Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment; strong time management, follow-up, and organizational skills
• Detail-oriented, team-oriented, and able to work independently with minimal supervision
• Capable of exercising discretion with confidential information
• Ability to take initiative and meet clear deadlines
• Must be authorized to work in the country where the role is located without the need for current or future sponsorship

Benefits

• Paid time off
• Medical, dental, and vision insurance
• Retirement benefits
• Life insurance
• Other benefits for eligible employees

Compensation is production-based only. No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.