Client Advsior - Boston, MA

Job Responsibilities

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements.

Boutique Operations

• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Aid in special projects, high-profile client requests, and operational needs.

Qualifications

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
• Tech-savvy, proficient in CRM software and digital clienteling tools.
• Multilingual skills are a plus for catering to an international clientele.

Skills

• Passionate about luxury craftsmanship and brand storytelling.
• Results-driven and proactive.
• Tech-savvy, with CRM and digital clienteling proficiency.
• Multilingual skills for global clientele.

Benefits

• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility.
• Exclusive employee perks, including luxury product discounts and training opportunities.

Pay

• Hourly range: $26.00 - $28.00.
• Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.