Client Advocate Full Time (Monday - Friday 7a - 330p)
The Opportunity
You will be one of the steady hands and calm voices that help keep our shelter running safely and compassionately around the clock. You will support residents during moments of crisis, transition, triumph, and everything in between. You will help create an environment where healing can begin.
- Assisting residents with daily living needs
- Conducting intake assessments and resident orientations
- Maintaining accurate, timely client documentation
- Preparing rooms for new residents
- Carrying out regular safety checks throughout the facility
- Providing general shelter coverage with confidence and minimal supervision
Who You Are
You are calm when others are not. You can walk into chaos and immediately become the most grounded person in the room. You are compassionate, but not fragile. Warm, but boundaried. Empathetic, but clear-headed. You can manage competing priorities, unexpected situations, and emotional conversations—sometimes all before your coffee gets cold.
- Trustworthy, dependable, and exceptionally accountable
- An excellent communicator with strong instincts
- Flexible enough to pivot at a moment's notice
- Comfortable working independently and making sound decisions
- Deeply committed to serving survivors with dignity and respect
Qualifications
- Six months of experience in a residential facility, shelter, or similar environment required
- Bachelor's degree in psychology, social work, sociology, or a related field preferred
Compensation and Benefits
- Compensation is competitive and commensurate with experience, education, and qualifications
- A comprehensive benefits package is also offered
About The Archway
We do not do surface-level work. We serve survivors during some of the darkest moments of their lives. We show up with courage, compassion, and an unwavering commitment to excellence. We are curious. We are accountable. We communicate openly. We adapt quickly. We hold ourselves—and each other—to a very high standard. And yes, we laugh. Often. Because the work is heavy, and sometimes a well-timed laugh is exactly what keeps us all going.
Equal Opportunity Employer
The Archway is proud to be an Equal Opportunity Employer.