Client Advisor | Vehicle Equity Advisor | Subaru Trade-Up Program Consultant

You Get to Give People Good News.

Here's how it works. While a guest is in for service, you pull their personalized Trade Up Advantage sheet from Subaru CareConnect, which shows the manufacturer's estimate of what their current Subaru is worth. You sit down with them, and walk them through where they stand: their car has held its value, and they may be closer to a brand-new Subaru than they ever guessed.

What You'd Actually Be Doing

• Working the service drive and lounge, greeting Subaru owners who are in for service
• Pulling each guest's Trade Up Advantage sheet from CareConnect and walking them through it in plain, friendly language
• Telling people what a great decision their Subaru was, and showing them where they stand on trading up
• Handing off cleanly: when a guest wants an exact value, wants to see other vehicles, or wants to go further, you introduce them to a sales rep to continue the conversation
• Following up and keeping track of your conversations, so you're the familiar face when a guest is ready a few days later
• Keeping it honest every time. If trading up isn't right for someone yet, you tell them so.

The Pay & Schedule

• $15.00/hour, paid semi-monthly. On top of that, a referral bonus paid monthly: $50 for every guest you refer to our sales team, plus another $50 when that referral comes with a properly completed Trade Up Advantage sheet and turns into a new Subaru purchase - up to $100 per deal. The more good conversations you start, the more you earn.
• Monday through Friday, 7:45 AM to 4:45 PM. No nights. Almost no weekends. A daytime schedule you can build a life around, which is rare in this business.

Benefits

• 401(k) retirement plan with employer match
• Health and dental insurance
• Accrued paid time off
• A lucrative employee vehicle buying and trade-in program (yes, you get to use the same program you're showing customers)
• Great discounts when purchasing or leasing a new vehicle through our local stores
• Paid Subaru product training, so you can talk about these cars with confidence

Qualifications

• Backgrounds that tend to do well here:
• Retail, hospitality, and customer-service folks who are great with people
• Anyone who's naturally social and can start a conversation with a stranger (while not losing focus of the goal of the conversation)
• People who know and love Subarus and could talk about them all day
• Service, reception, or front-desk pros who want a friendly, people-first day

Skills

• Genuinely friendly and trustworthy
• Patient
• Explain simple information clearly without making anyone's eyes glaze over
• Stay organized enough to track your conversations and follow up
• Be willing to learn our CareConnect system and the Trade Up Advantage process (we'll train you)
• Carry a valid driver's license with a clean driving record

Benefits

• Community-driven dealership in Twin Falls, Idaho, built on long-term relationships with our customers and our team
• We'd rather have one of our own friendly faces help a loyal owner understand their options than let them wonder about it alone
• We're not the biggest store in the state, and we don't want to be. We just want to do right by people

Equal Employment Opportunity Statement

Twin Falls Subaru is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected classification under applicable laws.