Client Advisor

Responsibilities

• Achieve and exceed sales and metric goals
• Utilize product knowledge and trends to provide relevant styling suggestions
• Actively engage with customers, building relationships to drive repeat business
• Maintain knowledge of store key performance metrics and work towards targets
• Collaborate with the management team to develop action plans and sales strategies
• Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
• Select appropriate styles based on customers' needs and preferences
• Use Product Knowledge to speak to the collection’s vision and the product’s quality
• Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
• Proactively reach out to clients based on their preferences and past purchases
• Maintain the visual presentation of the store, ensuring VM standards are met
• Assist in floor sets and replenishment of merchandise as needed
• Complete opening and closing duties
• Collaborate with the management team to oversee any additional operational tasks

Qualifications

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
• Strong sales, customer service, and communication skills
• Basic computer skills in retail point of sales system, excel, and word
• Organizational skills and an eye for detail
• A positive, high energy, entrepreneurial spirit
• A team player who is inspired by other’s successes as well as your own
• Able to work retail hours, including weekends and holidays