Client Advisor- Santa Clara Valley Fair

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor career opportunity available at our Santa Clara Valley Fair boutique. The Client Advisor is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.

MISSION

Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations. Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor. Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets. Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business. Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients. Ensure the achievement of the sales goals, enhancing and developing the business. Sourcing new clients using the CRM tools. Maintain and build productive long-term relationships with DG loyal clients. Oversee the organization's sales policies, objectives and initiatives. Assist in merchandising and maintenance of the shop floor.

PROFILE

• 3+ years of Luxury Retail Sales Experience
• Strong communication skills
• Experience in Women’s and Men’s RTW

PAY & BENEFITS

The hourly rate for this role ranges from $20.00 - $22.00, plus variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.

COMPANY VALUES

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

LOCATION

USA – SANTA CLARA – CA