Client Advisor-Rockefeller Center (Mandarin Speaker)

Responsibilities

• Client Advisors embody the Tiffany brand in each and every client interaction using the Tiffany touch.
• Develop and maintain strong client relationships to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly and annual store sales plans.
• Capture client data and cultivate new and existing client relationships.
• Drive business through key product pillars and deliver a significant portion of sales through repeat client business.
• Elevate the in-store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Mandarin Speaking Preferred
• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
• Proficiency in multiple languages.

Pay

The hiring range for this position ranges from $22.19 – $30.02. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.