Client Advisor-Manhasset (Mandarin Speaker Preferred)

Responsibilities

• Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary.
• The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every client advisor.
• Developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional’s skill set. The love of building their own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany client advisor’s skill set.
• Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
• Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

• Required Qualifications: Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). Proven track record in achieving sales results. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Ability to work with a diverse client base. Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email. Must have authorization to work in the United States or in the country where the position is based.
• PREFERRED QualIFICATIONS: A college/university degree. Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. Proficiency in Mandarin.

About Us

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.

The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.