Client Advisor - New York City

About the role

Louis Vuitton is seeking a highly motivated, curious, and customer-focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need, you will tailor their experience within our store to elevate their impression of the Brand while building long-lasting relationships through our in-house Clienteling tools and systems.

This is an opportunity for those who thrive in a fast-paced environment and operate as a true personal ‘advisor’ to their clients, with a passion to develop their career in a luxury retail setting. We value forward-thinking individuals eager to use their creativity and skill set to drive the continued success and strong heritage of the brand.

Responsibilities

• Act as a brand ambassador, delivering exceptional customer service aligned with Louis Vuitton’s standards.
• Build and maintain long-lasting client relationships using in-house Clienteling tools.
• Tailor the in-store experience to meet individual client needs and elevate their impression of the brand.
• Drive personal and team performance with a strategic sales and commercial mindset.
• Continuously improve performance through self-driven curiosity and a willingness to learn.

Requirements

• Previous retail experience, preferably within the luxury market (or a strong track record in a customer-centric environment).
• Passion for forming meaningful relationships across a diverse client base.
• Strong strategic sales and commercial mindset.
• Self-driven, curious, and eager to develop a career in luxury retail.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Short- and long-term disability insurance.
• Various paid time off programs.
• Employee discount and perks.
• Two retirement plans, both with employer contributions.
• Unparalleled career development opportunities, both locally and globally.
• Industry-leading training providing in-depth insight into the luxury and retail environment.

Pay

Hourly salary range: USD $26.00 - $29.00, plus bonus opportunities.

Reference: LVM25907