Client Advisor Part-time New York

About the role

If you’re motivated, commercially driven, and excited to represent CHIMI while creating memorable client experiences — we’d love to hear from you.

Position Overview

As a Client Advisor, you play a key role in delivering an extraordinary client experience and driving the performance of our CHIMI Brand Space in New York. Together with a team of forward-minded, dedicated, and energetic colleagues, you will contribute to sales performance, CRM and clienteling activities, and daily store operations — always acting as a local brand ambassador. You will work closely with the Store Manager to maximize store results, build long-lasting client relationships, and strengthen CHIMI’s presence in the local community.

Responsibilities

• Deliver an outstanding client experience and actively drive sales performance.
• Work proactively with CRM and clienteling to build long-term client relationships.
• Support in achieving store sales and KPI targets
• Take ownership of personal KPI targets while contributing to overall store performance.
• Act as a brand ambassador, representing CHIMI with authenticity and professionalism.
• Support visual merchandising to ensure the store is always organized and aligned with brand guidelines.
• Participate in local community-building activities, partnerships, and in-store events.
• Assist with deliveries, stock control, replenishment, and inventory accuracy.
• Follow operational routines, cash handling, security, and health & safety guidelines.
• Share insights and feedback with the store and HQ teams to support continuous improvement.

Qualifications

• Previous experience in retail, sales, or client-facing roles is required.
• Experience in optical sales is considered a strong advantage.
• Fluent in English, both spoken and written.
• Strong communication and interpersonal skills.
• Structured, proactive, and comfortable working in a fast-paced environment.
• Able to handle multiple priorities while maintaining focus on the client experience.
• A collaborative team player who leads by example and takes ownership of results.

Qualities We Value

• Forward-minded — curious, proactive, and driven to grow.
• Accountable — takes responsibility and follows through.
• Respectful — communicates openly and acts with integrity.
• Team-oriented — supportive, positive, and collaborative.