Client Advisor - Business Insurance
About the role
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As a Client Advisor on the Business Insurance team, you’ll work closely with producers and clients to develop effective commercial lines programs, providing strategic and tactical consulting on an assigned book of business by forming effective business relationships with both carriers and clients.
Responsibilities
- Provide proactive client service and manage the renewal process
- Deliver ongoing problem resolution for assigned clients
- Develop and maintain effective business relationships with carriers and clients
- Support development of new business opportunities through prospects and existing relationships
- Coordinate multiple projects while ensuring timely and accurate client deliverables
- Establish strategy and direction for commercial programs
Requirements
- Bachelor’s degree or equivalent work experience required
- In-depth working knowledge of commercial lines with 5+ years of industry experience
- Demonstrated relationship management skills with 3+ years of client management responsibilities
- Experience establishing strategy and direction for commercial programs
- Ability to coordinate multiple projects with effective problem solving and resolution skills
- Strong organizational, project planning and management, analytical and multi-tasking skills
- Excellent client relationship building and presentation skills
- Superior listening, verbal and written communication skills
- Proficiency with Microsoft Office suite required
- State Property/Casualty insurance license required
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
- Health and welfare benefits
- 401K savings and other retirement programs
- Employee assistance programs
Pay
The applicable base salary range for this role is $64,700 to $120,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance-based incentives. A competitive total rewards package is offered.