Client Advisor - Beverly Hills
A.L.C. · Beverly Hills, CA · 1 wk ago
On-siteConsultingFull-time
About the Role
The A.L.C Client Advisor is a fashion-industry professional who specializes in styling services for boutique guests, celebrities, public figures, and high-profile individuals. The role focuses on curating outfits, selecting clothing and accessories, and creating polished, on-trend looks for events, red-carpet appearances, photo shoots, interviews, public appearances, and everyday life.
Stylists work closely with clients to understand their preferences, comfort zones, and long-term image goals, acting as fashion consultants, confidants, and creative partners. Success in this role requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences.
Responsibilities
- Sales Performance:
- Achieve and exceed sales and metric goals
- Utilize product knowledge and trends to provide relevant styling suggestions
- Actively engage with customers to build relationships and drive repeat business
- Maintain knowledge of store key performance metrics and work toward targets
- Collaborate with the management team to develop action plans and sales strategies
- Customer Service/Clienteling:
- Exceed customer expectations by providing outstanding service experiences
- Assist customers by selecting appropriate styles based on their needs and preferences
- Use product knowledge to communicate the collection’s vision and product quality
- Build and maintain an organized client book to generate appointments and drive sales through consistent outreach and follow-up
- Proactively reach out to clients based on their preferences and past purchases
- Sales Floor/Operations:
- Maintain the visual presentation of the store, ensuring VM standards are met
- Assist in floor sets and replenishment of merchandise as needed
- Complete opening and closing duties
- Collaborate with the management team to oversee additional operational tasks
- The A.L.C. Style Seven (Key Styling Responsibilities):
- Clothing Selection: Choose suiting, dresses, separates, and accessories that align with the client’s style, body type, and the occasion
- Fashion Coordination: Create cohesive outfits by coordinating colors, patterns, and textures to achieve a desired aesthetic
- Trend Analysis: Stay up-to-date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve
- Collaboration: Work closely with the team and management to reinforce outfits and accessories for clients’ appearances
- Fitting: Ensure garments fit ideally or assist by coordinating with seamstresses
- Accessorizing: Select handbags and other accessories to complement the overall look and add layering
- Red Carpet and Event Styling: Prepare clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact
- Other duties as assigned
Qualifications
- Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
- Strong sales, customer service, and communication skills
- Basic computer skills in retail point-of-sale systems, Excel, and Word
- Organizational skills and an eye for detail
- A positive, high-energy, entrepreneurial spirit
- A team player who is inspired by others’ successes as well as your own
- Able to work retail hours, including weekends and holidays