Client Accounting Electronic Billing Rate Coordinator

About the role

The opportunity involves supporting the Firm's electronic billing rate processes within the e-billing cycle, including managing relationships with e-billing vendors and clients. This position is based in New York and offers a hybrid in-office/remote working schedule.

Responsibilities

• Coordinates monthly electronic rate submission process and submits timekeepers and rates to clients for approval, as needed.
• Maintains and monitors the status of rates submitted, investigates and escalates issues, and collaborates with clients, partners, billing and collection personnel, and other members of Client Accounting to resolve discrepancies and rejections.
• Responds to inquiries from partners, secretaries, and billing personnel related to e-billing/rate operations and/or the status of individual rates transmitted.
• Works directly with e-billing and rates teams to assist with rates portion of client set-up for electronic billing, including reviewing timekeeper data and coordinating proper upload authorizations, ensuring that appropriate rate formats are utilized, and implementing other client requirements.
• Ensures rates for e-bills are prepared in accordance with client agreements and Outside Counsel Guidelines.
• Provides feedback on e-billing rate processes and procedures to increase efficiency, effectiveness, and quality of e-billing rate operations.
• Serves as a resource regarding electronic billing rate operations and provides relevant knowledge and guidance to others in the Firm in a manner that increases the level of understanding of e-billing rate operations.
• Affixes to electronic billing rate projects.
• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.

Qualifications

• Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
• Familiarity with ADERANT Expert or similar legal-industry time and billing suites.
• Familiarity with various electronic billing vendor web sites.
• Familiarity with legal industry-standard LEDES electronic billing formats.
• Effective interpersonal and communication skills, both verbally and in writing.
• Demonstrates close attention to detail.
• Ability to work well independently as well as effectively within a team.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Requirements

• Bachelor's Degree.
• Minimum of two years of electronic billing rate experience in a professional services environment.

Skills

• Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint).
• Familiarity with ADERANT Expert or similar legal-industry time and billing suites.
• Familiarity with various electronic billing vendor web sites.
• Familiarity with legal industry-standard LEDES electronic billing formats.
• Effective interpersonal and communication skills, both verbally and in writing.
• Demonstrates close attention to detail.
• Ability to work well independently as well as effectively within a team.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Benefits

The benefits package includes competitive salaries and year-end discretionary bonuses, comprehensive health care (medical, dental, vision), savings plan/401(k), and voluntary benefits. Generous paid time off, paid leave options, including parental leave, in-classroom, remote, and on-demand learning and professional development opportunities, robust well-being classes and programs, and opportunities to give back and make an impact in local communities are also provided.

Pay

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

Schedule

This position offers a hybrid in-office/remote working schedule.