Client Account Manager - Advanced Manufacturing

About the role

Drive new business growth and maintain relationships with focus on target accounts in the Industrial Segment. Contribute to Industrial Segment strategy and collaborate with BV offered solutions and services to solve client's complex challenges and needs. Set and communicate account strategies, pursue capture strategies, and guide proposal/project teams during pursuits. Manage client relationships and maintain client-focused connection during execution of key projects and programs. Work closely with sales and marketing teams to ensure that the needs of accounts are met and BV is positioned effectively in the marketplace. Promote the voice of the client internally.

Responsibilities

• Lead client engagement activities from identification and opportunity creation to business capture
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Account management (build & maintain client relationships; develop and follow sector-led key account plans)
• Generate and qualify sales leads
• Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
• Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
• Accountable for overall client satisfaction and facilitate client satisfaction surveys.
• Engage as advocate for client relationships during the execution of key projects and programs.

Qualifications

• Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution. Minimum of 7 years of relevant experience required.
• Experience developing, maintaining and executing strategic sales plans.
• History of successful pursuits with complex buying processes and multiple decision makers
• Strong understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.

Management Responsibilities

• Preferred: Industrial Segment Experience in Aerospace, Defense, and/or Energy Equipment Manufacturing.
• Bachelor's degree preferred, with technical or business focus. Relevant experience in lieu of degree may be accepted.

Preferred Qualifications

• Preferred (or equivalent): National Association of Sales Professionals (NASP) Certified Professional Sales Person®, or SAMA® Certified Strategic Account Manager (CSAM) Program Certification

Work Environment/Physical Demands

Moderate travel and various work environments required to achieve sales goals.

Salary Plan

Job Grade

Benefits

• Comprehensive benefits portfolio including medical, dental, vision, disability, and a robust wellness program.
• Flexible work schedules, paid vacation and holiday time, sick time and dependent sick time.
• A variety of additional benefits including a company matched 401k plan, adoption reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union.

Equal Opportunity Employer

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of that success through stock ownership.