Client Account Executive, Mid-Market

About the role

The Client Account Executive for Mid-Market at Dialpad will provide best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. This role serves as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings.

Responsibilities

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.
• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans—aligning our product suite with their goals.
• Generate pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and become a trusted advisor and resource for your customers.
• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad.

Requirements

• 3-5+ years of experience in a closing sales role. Previous Mid-Market experience preferred.
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills with the ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required, with bonus points for UCaaS/CCaaS.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for technology and business communications.
• Highly organized and detail-oriented.

Skills

• Proven success in meeting and exceeding revenue targets.
• Experience with solution selling techniques.
• Experience providing timely and accurate forecasts.
• Excellent time management skills.
• Willingness to travel.
• CRM software proficiency (e.g., Salesforce).
• GSuite tools proficiency (Google Sheets).

Benefits

We offer competitive salary, comprehensive benefits, and real opportunities for growth. Dialpad is an equal-opportunity employer committed to creating a community of inclusion and an environment free from discrimination or harassment.

Pay

Competitive salary, details TBD.

Schedule

Full-time, remote option available.